Thursday, September 1, 2011

Install webex client application prior to a meeting

Having needed to join a webex meeting, I duly logged in just proir to the meeting, and found that the meeting was not yet in progress. A minute before the meeting, I was prompted to log in.


As expected, a download was needed for the webex windows client. Although it downloaded automatically after I was able to click on join meeting, it took some time to install and I was late for the meeting.


There didn't seem to be anything on the webex site to be able to directly download the webex client. Their "join meeting tips" page indicated that I needed to download "meeting manager" and the link took me to the downloads page. None of the items on the download page was meeting manager or anything to do with installing the webex client.


Further Google searching led me to http://www.webex.com/lp/jointest/. All thats needed is a name and email address and the client downloads and installing fine. I'll be doing this prior to any future meetings I'm going to attend. 


To enable a better user experience, I think webex needs to do a check if the client is installed when you land on the join a meeting page. It should then prompt you to install the webex application. GoTo Meeting does this, so can't be too difficult to do.